Outsource Your IT to AlphGa
Outsourcing IT Services
At AlphGa, we offer comprehensive IT outsourcing and support services, allowing businesses to focus on their core activities. Our expert team handles your technology needs, from infrastructure to cybersecurity, freeing up your resources and ensuring smooth operations.
What is IT Outsourcing Support Service?
IT Outsourcing Support Service refers to the practice where a company delegates its IT tasks to a specialized external team to manage and execute. This service model brings multiple advantages to the enterprise:
- Cost Savings Reduces expenses on infrastructure, personnel, and training.
- Improved Efficiency Specialized IT teams possess higher expertise and experience, enabling them to handle IT tasks more effectively than in-house personnel.
- Focus on Core Business Enterprises can devote more efforts to product development, marketing, and sales - their core business activities.
- Enhanced Security Provides advanced security measures to protect the enterprise from cyber threats and other security risks.
- Flexible Scalability Services can be flexibly adjusted according to the enterprise's needs, allowing for timely expansion or reduction.
By utilizing IT Outsourcing Support Service, enterprises can focus on growth and innovation, while delegating IT management to a professional team.
Why Choose Us?
Our unique difference, why we can provide unlimited onsite?
Market outsource differences, and onsite support to provide a how we are better than others our point of difference. we and the client has the same direction and inline.
provide stable and reliable, intention is to find the core solution.. whilst maintaining it…
we have the confidence…
At our company, we understand that every business has unique IT needs. That’s why we provide customized solutions tailored to meet the specific needs of each business we work with.
Our team of experienced professionals has a proven track record of delivering high-quality IT services to businesses of all sizes and industries.
We take pride in our commitment to delivering exceptional customer service and technical expertise to each of our clients. When you choose us for your IT outsourcing and support needs, you can rest assured that you’re working with a team that is dedicated to helping your business succeed.
Our support Package
Your Solution Partner
1-5 Desktop/Laptop/Mac
- Unlimited Phone Support
- Unlimited On-site Support
- Unlimited Remote Support
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General Server/NAS
Need Quotation
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Application Server (Email, ERP, Accounting …)
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Regular On-Site Service by Fixed Technician
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6-10 Desktop/Laptop/Mac
- Unlimited Phone Support
- Unlimited On-site Support
- Unlimited Remote Support
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General Server/NAS
Need Quotation
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Application Server (Email, ERP, Accounting …)
Need Quotation
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Regular On-Site Service by Fixed Technician
Need Quotation
11-15 Desktop/Laptop/Mac
- Unlimited Phone Support
- Unlimited On-site Support
- Unlimited Remote Support
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General Server/NAS
Need Quotation
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Application Server (Email, ERP, Accounting …)
Need Quotation
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Regular On-Site Service by Fixed Technician
Need Quotation
40+ Desktop/Laptop/Mac
- Unlimited Phone Support
- Unlimited On-site Support
- Unlimited Remote Support
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General Server/NAS
Need Quotation
-
Application Server (Email, ERP, Accounting …)
Need Quotation
-
Regular On-Site Service by Fixed Technician
Need Quotation
Annual fixed fee includes the following services
Absolutely no hidden charges
Service hours
Monday to Friday 0900 to 1800
Response time
Remote Support: 1 hour (Urgent), 4 hours (Regular)
On-Site Support: 4 - 8 hours
Computer Installation (On-Site)
3 working days' notice required, subject to quantity of installation
Frequently Asked Questions
Is there a limit to the number of times phone, remote, and on-site support services can be used?
Is the service of reinstalling old computers included?
Is the installation and setting of new computers/phones included?
What will be the charges for urgent support requested outside office hours?
Is the boss's home computer included?
What is not included?
2. Computer parts (if the computer is out of warranty)
3. Installation of new firewall/server/NAS/backup device (excluding existing devices)
4. Technical support services booked outside of office hours
5. Servers/regular on-site service visits will be quoted separately.
Looking to grow your business?
Feel free to contact us if you’d like to learn more about our IT Outsourcing and Support Services. Our team is ready to answer your questions and help you make an informed decision about your IT needs.
